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QuickBooks Online vs. Desktop for electrical contractors?

QuickBooks Online is the better choice for most electrical contractors. The main reason is simple: you work in the field. Online lets you send invoices from a job site, check customer balances before starting work, and record expenses as they happen. Desktop ties you to whichever computer has the software installed.

The collaboration factor matters too. When you work with a Findlay bookkeeper, QuickBooks Online lets both of you access the same file simultaneously. With Desktop, you’re emailing backup files back and forth or paying for hosting services. That creates delays and version confusion.

Mobile access changes how electrical contractors handle invoicing. You finish a service call, pull out your phone, and send the invoice before you leave the driveway. The customer gets it while you’re still fresh in their mind. With Desktop, invoicing waits until you’re back at the office, which often means it waits until the end of the week. Delayed invoicing means delayed payment.

Desktop still has advantages for certain operations. If you run multiple crews, manage complex inventory, or need advanced job costing reports across many projects, Desktop offers more powerful features. Larger electrical contractors with office staff dedicated to bookkeeping can make Desktop work well because someone is always at that computer.

The job costing capabilities matter for both platforms. Electrical contractors need to track profitability by job, especially on larger projects where materials and labor hours vary. Both QuickBooks versions can handle project and job costing, but they require proper setup. Out of the box, neither version is configured for construction or electrical work.

Here’s what actually matters: the platform choice is less important than how it gets configured. An electrical contractor with poorly set up QuickBooks Online will struggle just as much as one with poorly set up Desktop. Job costing needs to be enabled. Your chart of accounts needs categories that make sense for electrical work. Classes or projects need to be structured so you can see which jobs make money and which ones don’t.

If you’re starting fresh, go with QuickBooks Online. If you’re already on Desktop and it’s working, there’s no urgent reason to switch. The setup and ongoing maintenance matter more than which version you pick. Either platform can give you the job-level profitability data you need to run a successful electrical business, as long as someone configures it correctly from the start.

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