Privacy Policy

1. Information We Collect

When you fill out our contact form or schedule a discovery call, we collect the information you provide, such as your name, email address, phone number, and business name.

Our website also collects basic technical data automatically, including your IP address, browser type, and how you navigate our pages. This happens through cookies and similar technologies described below.

2. Cookies and Analytics

Cookies are small files stored on your browser that help websites function and remember your preferences.

Google Analytics: We use Google Analytics to understand how visitors find and use our website. This data is anonymous and helps us improve the site. Google may store this information on servers in the United States.

Cloudflare: Our website uses Cloudflare for security and performance. Cloudflare may collect technical data such as your IP address to protect the site from malicious traffic and to deliver pages faster. Cloudflare's Web Analytics may also collect anonymous usage data.

You can disable cookies through your browser settings, though some features of the site may not work properly if you do.

3. How We Use Your Information

We use your information to:

• Respond to your inquiries and schedule calls.
• Provide bookkeeping and payroll services if you become a client.
• Improve our website based on how visitors use it.

We do not sell your personal information.

4. Sharing Your Information

We do not share your personal information with third parties except when necessary to provide our services or when required by law. If you become a client and we need to coordinate with your CPA or another professional, we will ask for your permission first.

5. Data Security

We take reasonable steps to protect your information, including encryption and secure client portals. That said, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You can request access to the personal information we have about you. You can also ask us to correct or delete it. Just reach out using the contact information below.

7. Changes to This Policy

If we update this policy, we will post the revised version here and update the date at the top of the page.

8. Contact

Questions about this policy? Email us at hello@cloud9books.org.